The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: Help family and friends with their PC or get help from them using Quick Assist. Use a remote connection to view their screen or request full control during a session, make annotations, use a laser pointer, and more to help fix PC problems. The app connects your computer with the Microsoft support agent’s computer using a remote connection. Help family and friends with their PC or get help from them using Quick Assist. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions ![]() ![]() Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. ![]() In Windows 10: Select Start > Windows Accessories > Quick Assist. Quick Assist is a Windows 10 application that lets two people share. Microsoft Teams is the hub for teamwork where you can chat, meet, and collaborate no matter where you are. There are four options available to help you remotely help students and teachers with their managed devices. In Windows 11: Select Start > All apps > Quick Assist. Remote assistance for devices managed by Intune for Education. ![]() Option 1: Press Ctrl + Windows logo key + Q at the same time. To open Quick Assist on your Windows 10/11 PC, do one of the following: Important: You might need to update Quick Assist to continue using it.
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